Important update from ZircoDATA – Cyber Matter


On 8 February 2024, we became aware that an unauthorised third party accessed our system and encrypted some files. Working with our cyber security experts, we took immediate steps to contain the situation, restore from backups and investigate the incident.

While since this time we have not identified any further unauthorised access, on 22 February 2024, our team identified an allegation on the dark web that some of our data has been stolen. We have been urgently investigating this allegation with the assistance of our experts.

At this stage, our investigation has not identified any evidence suggesting that personal information relating to our customers (or their customers) has been impacted. Please understand that the investigation is ongoing.

We have reported the incident to the Australian Cyber Security Centre, the Australian Federal Police and the Office of the Australian Information Commissioner.


At this stage, there is no action required directly in relation to this matter for our customers. We will providing relevant updates as new information becomes available.

We have identified that some personal information was published as part of a sample on the dark web.

If you provided services to or received services from Birch Creek Hill Investments Pty Ltd and/or any of its related businesses prior to 2022, and disclosed identification documents, we ask that you please contact us at This way we can assess whether you are impacted and advise on recommend steps to mitigate the risk of misuse of your personal information.


If you have any questions, please contact and we will endeavour to respond as soon as possible.