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Sales Operations Analyst
Bentleigh location
Modern Offices with easy access to public transport
Great team member perks including birthday leave
An exciting and newly created role is available for an experienced Sales Operations whizz, to join our fast paced, and growing business. You will be someone who is passionate about processes, enjoy building and implementing value add options within Salesforce, not be afraid of technology and getting your hands dirty. A hunger to learn and know more about our business, processes and how to get things done will make you stand out from the crowd, as will your training prowess and confidence when addressing teams and stakeholders in training scenarios. This challenging and dynamic role will provide you with the opportunity to work as part of a friendly team, engaging in exciting projects, where you will quickly see the results from all the hard work. Apart from an attractive remuneration package commensurate with your experience, you will enjoy being part of a great company culture where we celebrate FRIYAY’s with nibbles and after work drinks, play table tennis and enjoy fabulous perks like birthday leave.
If you think that sounds like you, here’s the nitty gritty on what your day to day will look like:
Responsible for the development, optimisation and operations of our salesforce platform
Work closely with our sales team and leaders to scope and configure business rules that utilise customer data to drive actions for proactive engagement
Document processes
Regular sales training and onboarding of new sales team members with respect to the Salesforce platform
Reports & dashboards with analytics using Salesforce and CRM data
Project management of key implementation projects within Salesforce
Solid understanding of process builder, workflows and flow as well as approval process solutions in Salesforce.com
2-3 years’ experience in a sales operations function/ 1-2 years’ experience as a salesforce administrator
You will also possess the following skillsets to support transition into this role. We want you to hit the ground running:
Salesforce guru with a passion to expand your learning and truly take charge of the CRM
Ability to work with large and complex datasets
Salesforce ADM 201 Certification desirable (but not essential)
Problem solving skills with desire to improve processes and actively drive opportunities to resolutions without supervision
Ability to work autonomously or in team environments
Strong analytical skills and ability to slice and dice data to provide key insights/recommendations
Project management (or exposure to project management)
Experience with dataloader advantageous
Basic apex and visualforce coding experience would be nice to have (but not essential)
If this sounds like your next gig, we would love to hear from you.
Please Note:
A National Criminal Record Check will be conducted on the successful applicant and must return a result that is satisfactory to ZircoDATA.
No Recruitment Agency applications will be considered.
APPLY NOW
By sending your Cover Letter outlining your relevant experience along with your resume.
Head of Digital Solutions - Client Services
Bentleigh location
Modern Offices with easy access to public transport
Great team member perks including birthday leave
What you’ll love about the role
Reporting to the COO, your role is to lead the company’s digital transformation and bring people on the journey.
Lead of the Digital Professional Services team of two.
Eliciting client requirements through the revenue team or with the client
Identify best solutions, process documentation, presentation and facilitate training.
Manage project implementation process end to end ensuring handover to operations at completion.
Accountable for reporting, billing and P&L for Digital Professional Services.
Review and implement process and operational efficiencies.
What we’ll love about you
Experience in client facing role
Experience managing a multi-disciplinary Professional Services project delivery team.
Successful record in managing multiple projects simultaneously.
Knowledge of Data Mining, Analysis or Search is a plus.
Experience in pricing and bid process responses.
Budget management and WIP reporting.
In depth understanding of digitalisation productions such as Records and Document management, including TR, Kofax, IRIS, OnBase, M-Files, DocuWare, Documaster.
Sound knowledge of OCR and ICR systems and capabilities.
Understanding of scanning technology hardware.
If you’re seeking an opportunity to be part of something that will redefine a sector, then we’d love to hear from you.
In return, you’ll enjoy a great family work culture, new modern offices and genuine career path and substantial earning potential.
Please Note:
A National Criminal Record Check will be conducted on the successful applicant and must return a result that is satisfactory to ZircoDATA.
No Recruitment Agency applications will be considered.
APPLY NOW
By sending your Cover Letter outlining your relevant experience along with your resume.
Director, National Operations
Bentleigh location
Modern Offices with easy access to public transport
Great team member perks including birthday leave
What you’ll love about the role
Reporting to the COO, your new role will serve on the Operations Leadership Team and will be primarily responsible for ensuring organisational effectiveness. Some of the desired outcomes are:
Achieve national business plans whilst providing hands on ethical leadership.
Assist with business development activities.
Ensure compliance with ISO 9002 and relevant manuals.
Manage internal audit programs and automation of business processes.
What we’ll love about you
Extensive operational management experience with sound judgement to plan and meet goals and objectives.
Tertiary qualifications in business or other discipline.
Ten plus years in leadership positions.
Presentation skills to a large audience.
Experience in construction and implementation of SOP’s.
Budget management, project management and facilitation skills.
Experience in risk and compliance
Records storage systems and associated technologies.
Understanding of field systems and processes.
Please Note:
A National Criminal Record Check will be conducted on the successful applicant and must return a result that is satisfactory to ZircoDATA.
No Recruitment Agency applications will be considered.
APPLY NOW
By sending your Cover Letter outlining your relevant experience along with your resume.
Senior Enterprise Account Manager
Bentleigh location
Great team member benefits including birthday leave
Car allowance and generous incentive scheme
We are seeking a highly motivated, passionate, and experienced Senior Enterprise Account Manager to join our team and play a pivotal role in the organisation’s success. Focusing on your own book of enterprise level accounts, and with oversight of the Enterprise Account team, you will report directly to our Chief Revenue Officer. You will be instrumental in championing and growing our services with a focus on increasing the size of your book of business by truly understanding your account set, and offering unparalleled management to them. On top of this you will serve as a mentor for your team and ensure that planning, reporting and sales success are a natural part of your everyday focus.
The position is very autonomous and will be focused on managing a defined portfolio of existing accounts, growing our knowledge and intimacy with them as well as sustaining customer relationships.
What You Will Be Doing
As the Senior Enterprise Account Manager based in Victoria, you will work on maintaining and building relationships with existing customers and growing the value we can deliver to their organisations, with the expansion of our core services and the provision and establishment of new and bespoke services.. On top of this you will interact with colleagues throughout the business to ensure the needs of the enterprise account customers are met across our portfolio.
You will work closely with the operations team to ensure projects are delivered and meet the standards that our clients and ourselves expect, and work throughout the business to ensure your customers are getting the information and service that they deserve.
Key Responsibilities
Create a lasting partnership with our enterprise accounts focussed on retention and growth
Manage a small team of Enterprise Account managers for their daily interactions and overall reporting discipline
Develop and implement sales and account management plans in association with your team and for your own accounts to ensure revenue and profit targets are achieved
Market research and competitor intelligence
Relationship building and network expansion
Organise and coordinate client visitations
Issue resolution, escalation and follow through
Meet, if not exceed, sales quotas
Handle new enquiries / leads and prepare proposals and tender submissions when required
Profile
Min 7 years’ experience in Enterprise or Key Account Management
Significant demonstrated experience mentoring a team
Ability to build rapport quickly with key stakeholders in mid-size and large organisations
Ability to persuade & negotiate
Ability to work collaboratively with colleagues to deliver against business and client strategies
A proven sales & business growth record
A strong focus and passion for customer service
Excellent communication & people skills
Highly organised and disciplined
An understanding of the importance of reporting and CRM systems to do your job
Self-motivated with the ability to productively work autonomously
Please Note:
A National Criminal Record Check will be conducted on the successful applicant and must return a result that is satisfactory to ZircoDATA.
No Recruitment Agency applications will be considered.
APPLY NOW
By sending your Cover Letter outlining your relevant experience along with your resume.
Client Account Manager
We are looking for a highly motivated, passionate and experienced Account Manager to join our team and play a pivotal role in the organisation’s success.
The position is very autonomous and will be focused on managing existing accounts as well as driving business development initiatives.
The Organisation ZircoDATA is a go to specialist in the records management industry with an extensive client base including some of Australia’s top performing organisations in the banking, health and government sectors. The business is currently on a growth trajectory, so any candidate would come into our team during a challenging but exciting time.
What You Will Be Doing As the Client Account Manager, you will work on maintaining and building relationships with existing clients and growing the value we can deliver to their organisations. You will work closely with the internal teams to ensure projects are delivered and meet the standards that our clients and ourselves expect.
Key Responsibilities
Develop and maintain strong relationships with customers.
Handle multiple client enquiries
Increase of revenue and lifecycle with your customer portfolio
Identify opportunities for growth through their existing customers and promote these opportunities to the sales manager.
Acting as the main interface between the customer and the organisation to ensure an optimal level of service is provided at all times and continually seeking the opportunity to participate in customers’ strategic business planning processes.
Client visitation schedules
Proposal development
Profile
Min 3 years’ experience in a similar role
Ability to build rapport quickly with key stakeholders in mid-size and large organisations
Ability to persuade & negotiate
Ability to work collaboratively with colleagues to deliver against business and client strategies
A strong focus and passion for customer service
Excellent communication & people skills
Highly organised and disciplined
Liaise effectively with all members of the team and foster a dynamic and high-performance environment
Self-motivated with the ability to productively work autonomously
You will be highly regarded if you also have:
Previous experience in the records management industry
Previous experience with Salesforce
An energetic and ambitious approach
Location: Bentleigh, VIC
Aboriginal and/or Torres Strait Islander people are encouraged to apply.
Please Note: A National Criminal Record Check will be conducted on the successful applicant and must return a result that is satisfactory to ZircoDATA.
No Recruitment Agency applications will be considered.
APPLY NOW
By sending your Cover Letter outlining your relevant experience along with your resume.
Business Development Manager - WA/SA
A real hunter for new customer acquisition
Fast paced, national team with opportunities abound
Car allowance and generous incentive scheme
We are looking for a Business Development Manager that understands riding a desk is not going to win the day. We are in the market for a true hunter who knows how to build relationships (and a pipeline), see opportunities and bring them home.
We are a dynamic, cutting edge information management business with a deep history in records management and digitisation. Reporting to the National Sales Director you will be instrumental in finding, engaging and converting new organisations across multiple sectors.
You will be joining an organisation who is looking to “Raise the Bar”, put the customer in the center of the conversation and rapidly evolving to meet the changing needs of our market. You will be supported by state-of-the-art systems and data driven sales information, coupled with an invigorated and hungry team of sales colleagues.
The role will be customer facing with an office location of Welshpool WA including responsibilities in SA.
About Us
ZircoDATA is the go to specialist in the records and information management industry, with an enviable customer base including some of Australia’s top performing organisations in the banking, health and government sectors. The business is currently on a growth trajectory, so any candidate would come into our team at an exciting time, with opportunity and a culture of success.
What we expect of you:
The role is designed, and supported, to win new accounts through market prospecting, portfolio selling and establishing relationships with new customers and converting this activity to new business success for the organisation.
What you will be accountable for:
Prospecting for new customers and turn this into new business wins.
Establishing new relationships in targeted industries and building a book of new contacts that will turn into valued customers of our business.
Regular interaction with potential customers by growing, maintaining, and leveraging your network.
Getting to know the breadth and depth of an account opportunity. Who is who, and who makes decisions.
Know you market – we expect you will be highly educated in the opportunity, the industry and the people
Account targeting, planning and conversion strategies are as mandatory as reading the news in the morning
Leverage expertise within our organisation to set your prospects up for successful conversion to our new customer family.
Know your market and be able to recommend appropriate pricing solutions – you know it’s not a race to the bottom.
Handle objections by clarifying, emphasising agreements and working through differences to a positive conclusion.
You are an hunter, you are a closer, you are a negotiator – in others words you win business and you are not afraid to roll up your sleeves and find the right customer outcome.
What we would like to see:
The successful candidate will be able to demonstrate the following:
Min 3 years BDM experience selling business services solutions.
Relatable experience across solutions sales in finance, health, government and commercial organisations.
Ability to work autonomously and work within a cooperative work culture.
Excellent communication, customer presentation and people skills.
Demonstrated high levels of initiative, tenacity and enthusiasm.
Aboriginal and/or Torres Strait Islander people are encouraged to apply
APPLY NOW
By sending your Cover Letter outlining your relevant experience along with your resume.
Business Development Manager - VIC
A real hunter for new customer acquisition
Fast paced, national team with opportunities abound
Car allowance and generous incentive scheme
We are looking for a Business Development Manager that understands riding a desk is not going to win the day. We are in the market for a true hunter who knows how to build relationships (and a pipeline), see opportunities and bring them home.
We are a dynamic, cutting edge information management business with a deep history in records management and digitisation. Reporting to the National Sales Director you will be instrumental in finding, engaging and converting new organisations across multiple sectors.
You will be joining an organisation who is looking to “Raise the Bar”, put the customer in the center of the conversation and rapidly evolving to meet the changing needs of our market. You will be supported by state-of-the-art systems and data driven sales information, coupled with an invigorated and hungry team of sales colleagues.
The role will be customer facing with an office location of West Footscray or Bentleigh VIC
About Us
ZircoDATA is the go to specialist in the records and information management industry, with an enviable customer base including some of Australia’s top performing organisations in the banking, health and government sectors. The business is currently on a growth trajectory, so any candidate would come into our team at an exciting time, with opportunity and a culture of success.
What we expect of you:
The role is designed, and supported, to win new accounts through market prospecting, portfolio selling and establishing relationships with new customers and converting this activity to new business success for the organisation.
What you will be accountable for:
Prospecting for new customers and turn this into new business wins.
Establishing new relationships in targeted industries and building a book of new contacts that will turn into valued customers of our business.
Regular interaction with potential customers by growing, maintaining, and leveraging your network.
Getting to know the breadth and depth of an account opportunity. Who is who, and who makes decisions.
Know you market – we expect you will be highly educated in the opportunity, the industry and the people
Account targeting, planning and conversion strategies are as mandatory as reading the news in the morning
Leverage expertise within our organisation to set your prospects up for successful conversion to our new customer family.
Know your market and be able to recommend appropriate pricing solutions – you know it’s not a race to the bottom.
Handle objections by clarifying, emphasising agreements and working through differences to a positive conclusion.
You are an hunter, you are a closer, you are a negotiator – in others words you win business and you are not afraid to roll up your sleeves and find the right customer outcome
What we would like to see:
The successful candidate will be able to demonstrate the following:
Min 3 years BDM experience selling business services solutions.
Relatable experience across solutions sales in finance, health, government and commercial organizations.
Ability to work autonomously and work within a cooperative work culture.
Excellent communication, customer presentation and people skills.
Demonstrated high levels of initiative, tenacity and enthusiasm.
Aboriginal and/or Torres Strait Islander people are encouraged to apply
APPLY NOW
By sending your Cover Letter outlining your relevant experience along with your resume.
People & Culture Advisor - Part Time
ZircoDATA has an opportunity for a proactive, intuitive, passionate and approachable People & Culture Advisor to join our P&C Team on a part time basis to provide a wide range of P&C operational and project support across the organisation.
This is a part time role working 28 hours per week. Days and times are flexible for the right candidate.
The Organisation
ZircoDATA is a go to specialist in the records management industry with an extensive client base including some of Australia’s top performing organisations in the banking, health and government sectors.
The business is currently on a growth trajectory, so any candidate would come into our team during a challenging but exciting time.
What You Will Be Doing
This position covers all facets of general P&C including Recruitment, On-Boarding, Performance Management, Learning and Development, Policy interpretation and development, Enterprise Agreement interpretation and negotiations and Reporting. Working with both People Leaders and Team Members, this role will partner with all levels across the organisation.
Working within a close-knit team this busy and fast paced position will require an eye for detail, the ability to multitask and a calm manner under pressure.
You will also be a natural team player and able to help with any matters that need action such as employment documentation and administrative tasks. Finally, you will be comfortable using new systems and utilising social media platforms to recruit and engage with team members.
Key Responsibilities
Providing high quality and trusted P&C advice and delivery of P&C services in line with business needs and strategy.
Enterprise Agreement Interpretation and Negotiations
Contribute solutions that impact on the strategic HR and operational business direction.
Work with Managers to identify and address people related risks.
Ensure the quality delivery of services expected from the P&C team, in line with policies, procedures and legislative requirements.
Provide support and advice in grievance and performance management, industrial and employee relations and EEO.
About You
Team player that gets results through collaboration and coaching.
Committed to continuous learning and constructively challenging the status quo.
Tertiary qualification and/or relevant work experience in a related discipline.
Experienced P&C practitioner with good generalist knowledge of P&C practices, standards, and statutory requirements.
Experience in dispute resolution, investigations, employment law and change management is essential.
Enterprise Agreement negotiation and interpretation experience
Demonstrated experience in providing advice and coaching to senior leadership.
Proficient in HR systems including ELMO and Empower would be advantageous.
Aboriginal and/or Torres Strait Islander people are encouraged to apply
Please Note:
A National Criminal Record Check will be conducted on the successful applicant and must return a result that is satisfactory to ZircoDATA.
No Recruitment Agency applications will be considered.
APPLY NOW
By sending your Cover Letter outlining your relevant experience along with your resume.
Tape Services
Our services have the capabilities to help recover data previously thought irretrievable and save it in an accessible media format. Our expert restoration and conversion services, utilising state-of-the art equipment, can to handle any data recovery requests, from emergency restoration, to cataloguing and maintaining a database of historical media.
Features of Our Service
Transforms outdated media into a useable format
Quick turnaround times
Consolidate all information into a single format
Choose a delivery format from cloud to USB
Our purposely built media vaults are ideal to store media tapes as they are temperature controlled provide optimal conditions for the tape reels and the content on them.
Click here for a quick video summary highlighting additional tape service capabilities: ZircoDATA Tape Services
Backfile Scanning
This is an excellent starting point to your digital journey. Our fast and efficient service will transform your physical files into a useable searchable database. No matter how large or how small your physical paper files may be, leave it with us and in return we will deliver an asset that you can easily utilise.
Benefits include:
Extract valuable information and insights from legacy files and documents
Reduced storage costs
Access to vital records at any time
Centralise your information
Information Management Consultation
Contact ZircoDATA today to find out how we can improve the processes of your business with expert records and information management. We have 18 facilities across Australia and are able to provide a local service tailored to you. Arrange a free consultation or get a quote
Ensuring that your information is properly indexed is a vital component of an overall content management strategy, as good indexing improves searches and allows you to organise your information in a variety of ways, making information easily discoverable and shareable.
Features of Our Service
Transforms outdated media into a useable format
Quick turnaround times
Consolidate all information into a single format
Choose a delivery format from cloud to USB
Our purposely built media vaults are ideal to store media tapes as they are temperature controlled provide optimal conditions for the tape reels and the content on them.
A ZircoPULSE blog post delving further into understanding the benefits your company will gain from implementing this service, can be accessed here: An Intelligent Post to Indexing Information.
Project Management
Our services will adapt to your project needs, determine all aspects of the tasks involved and implement a timeline that will be adhered to. Combined with the experience of our project management services, each project will be tracked and handled with care to ensure goals are met. You will be kept fully informed along the way but rest assured, your project, no matter the size, will be complete on time, allowing you to focus valuable time on other tasks.
This process begins with a conversation and ends with a successful project completion.
Our extremely secure faults are the optimum choice for highly confidential, irreplaceable or historical files, records, books or documents.
Purposely built and state-of-the-art, these vaults are temperature controlled and set to a constant temperature to ensure all of its contents remain in optimal condition. Some of its outstanding features include:
A multi-layered security system from biometric access to alarm system
Fire detection and dry fire suppressants
Can store a multitude of contents from x-rays to media tapes to paper
Humidity controlled
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